Privacy policy
Who we are
SCN operates under two legal entities: SCN UK Group Ltd (international operations) and Sensor Nordic Control AB (Nordic operations). Our website address is: https://www.scn.eu.
SCN is a leading provider of technology solutions for building automation, energy management, and smart infrastructure. We are committed to protecting the privacy of our website visitors, customers, and business partners.
What data we collect and why
Depending on how you interact with our website and services, we may collect the following categories of personal data:
- Contact information (name, email address, phone number, company name) submitted through enquiry or contact forms.
- Technical data including your IP address, browser type and version, operating system, referral source, and pages visited.
- Usage data such as how you navigate our website, time spent on pages, and links clicked.
- Communication data from emails, enquiries, support requests, or other messages you send us.
Contact and enquiry forms
When you submit a contact or enquiry form on our website, we collect the information you provide (such as your name, email address, company, and message). This data is used solely to respond to your enquiry and will not be used for marketing purposes without your explicit consent.
Media and file uploads
If you upload images or files to our website (for example, as part of a support request or user account), you should avoid uploading files with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract any location data contained within such files.
Cookies
Our website uses cookies to improve your browsing experience and to understand how visitors use the site. Cookies are small text files placed on your device by your web browser.
We use the following types of cookies:
- Essential cookies: Required for the website to function correctly, such as maintaining your session.
- Analytical cookies: Help us understand how visitors interact with our website, allowing us to improve its performance and content.
- Preference cookies: Remember settings and choices you make, such as language preferences, to personalise your experience.
If you log in to a restricted area of our website, we will set temporary cookies to determine whether your browser accepts cookies. Login session cookies expire when you close your browser. Persistent cookies for display preferences last up to one year. You can control or disable cookies through your browser settings at any time; however, some parts of the website may not function correctly if cookies are disabled.
Embedded content from third-party websites
Pages on our website may include embedded content such as videos, maps, product demonstrations, or social media feeds from third-party platforms. Embedded content from other websites behaves in exactly the same way as if you had visited those websites directly.
These third-party platforms may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content — including if you have an account and are logged in to their service.
Website analytics
We may use third-party analytics services (such as Google Analytics) to collect anonymised data about how visitors use our website. This helps us understand traffic patterns, popular content, and areas for improvement. Analytics data is aggregated and does not directly identify individual users. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Who we share your data with
SCN does not sell or rent your personal data to third parties. We may share your information with:
- Service providers and data processors who assist us in operating our website and business (e.g., IT hosting, email providers, CRM platforms), under strict data processing agreements.
- Our group companies, including both SCN UK Group Ltd and Sensor Nordic Control AB, where necessary to fulfil your enquiry or provide our services.
- Competent authorities, regulators, or law enforcement, where required by law or to protect the rights and safety of our business or others.
If you request a password reset, your IP address will be included in the reset email for security purposes.
International data transfers
As SCN operates internationally — with entities in the United Kingdom and the Nordic region — your personal data may be transferred between jurisdictions. All such transfers are carried out in accordance with applicable data protection law, including the UK GDPR and the EU GDPR where applicable. Where data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
How long we keep your data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:
- Enquiry and contact form data is retained for up to 2 years, or longer if a business relationship is established.
- Website usage and analytics data is typically retained for up to 26 months in anonymised or aggregated form.
- User account data (where applicable) is retained for the duration of the account and for a reasonable period thereafter, unless deletion is requested.
Your rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request that we delete your personal data, subject to legal retention obligations.
- Right to restrict processing: Request that we limit how we use your data in certain circumstances.
- Right to data portability: Request that we provide your data in a structured, machine-readable format.
- Right to object: Object to processing based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us using the details in the Contact section below. We will respond to your request within 30 days. We may need to verify your identity before processing certain requests.
Legal basis for processing
SCN processes personal data on the following legal grounds:
- Legitimate interests: For operating and improving our website, handling business enquiries, and maintaining business relationships.
- Consent: Where you have provided explicit consent, such as subscribing to marketing communications or accepting non-essential cookies.
- Contractual necessity: Where processing is necessary to fulfil a contract with you or take pre-contractual steps at your request.
- Legal obligation: Where we are required to process data to comply with applicable law.
Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Access to personal data is restricted to employees and contractors who have a legitimate need to process it, and all personnel are bound by confidentiality obligations.
Where your data is sent
Visitor enquiries and contact form submissions are processed and stored on secure servers within the UK and/or EEA. Any third-party services used for spam detection, analytics, or email delivery are bound by appropriate data processing agreements ensuring equivalent protection.
SCN UK Group Ltd / Sensor Nordic Control AB
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. We will indicate the date of the most recent update at the bottom of this page. We encourage you to review this policy periodically.If you have any questions about this Privacy Policy, wish to exercise your data rights, or would like to make a complaint, please contact us: